Last updated: November 2026
This policy explains how EzyAudit AI (we, us) handles personal information when you use our website, dashboard, API and mobile apps (the Service). Contact: support@ezyaudit.ai.
Account details: your email address, your password (stored only as a secure hash) and, if you give one, your name. Websites and scans: the website addresses you add, the proof-of-ownership details you set up, and the scan results, security findings, summaries and alerts for those websites. Basic Free Scans: when you are signed in, the website you check and its public results (the score, the grade and the names of the issues found) are saved in your account so you can look at them again, up to your latest 100; Basic Free Scans made while signed out are not stored. Sign-in and security data: technical details such as your IP address and when you signed in, which we use to run the Service, limit repeated sign-in attempts and prevent abuse. Our security tools also record the IP addresses of requests to our website. Support and chat: messages you send us and, where the website chat assistant is available, the questions you ask it, its replies, the page you were on and your IP address. Email: if you subscribe to our emails, your email address, your consent, and the date and IP address of sign-up. Plan: a record of your plan and subscription status.
Paid plans are bought on our website and processed by Stripe or PayPal. We do not see or store your full card details. Stripe and PayPal keep their own records of payments, as the law requires. The mobile apps do not take payments.
To run the Service, perform your scans and produce your reports, send alerts and account emails, provide support, keep the Service secure, prevent fraud and abuse, and improve our product. We send marketing email only to people who have subscribed, and you can unsubscribe at any time. We do not sell your personal information and we do not use it for advertising.
Some features use artificial intelligence, such as the plain-English summary of a scan and the website chat assistant. To produce an answer, the text needed for it (for example the security findings of a scan, or the question you type into the chat) is sent to our AI providers, currently Google (Gemini) and OpenAI, which process it on our behalf and return a result. We do not send your password or payment details to them.
We use providers to host the Service (Hostinger), to send email, and to measure use of our website (Google Analytics, on the website only). Our mobile apps contain no advertising and no analytics or tracking tools. Our providers may process information in countries other than your own.
Our website uses cookies to keep you signed in and remember preferences, and Google Analytics cookies to understand how the website is used. We do not show third-party advertising on the Service. You can block cookies in your browser, but signing in needs them. The mobile apps do not use cookies: they keep a sign-in token in your device secure storage.
Data is sent over encrypted HTTPS connections, and passwords are stored only as secure hashes. Access to our systems is restricted. No system is perfectly secure, so we cannot guarantee absolute security.
We keep your information while your account is active. You can delete your account at any time in the mobile app (Account, then Delete account), from your dashboard on the website, or by emailing support@ezyaudit.ai from your registered address. Deleting your account immediately and permanently removes your account, saved websites, scans, saved Basic Free Scans, alerts, sign-in sessions, chat records linked to your account and any affiliate data, and cancels any active subscription. Copies may remain in routine backups until overwritten in the normal backup cycle. Stripe and PayPal keep their own payment records, as the law requires. Chat messages and email sign-ups that are not linked to an account are kept until you ask us to delete them. Step by step instructions: Delete your account.
The Service is intended for people aged 18 and over and is not directed at children.
You can ask to access, correct, export or delete your personal information, and to withdraw consent to marketing email. Email support@ezyaudit.ai from your registered address. You can also delete your account yourself, as described above. If you are in the European Economic Area, the United Kingdom or Australia, you may also be able to complain to your local data protection authority.
We may update this policy from time to time. We will tell you about significant changes by email or in the app.
Privacy questions and requests: support@ezyaudit.ai