Terms of Service

Last updated: October 2026

1. Acceptance of Terms

By accessing or using EzyAudit AI, including the website, dashboard, API and mobile applications (together, the Service), you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, do not use the Service. You must be at least 18 years old, or the age of majority where you live, and able to enter into a binding contract. If you use the Service for a business, you confirm that you have authority to bind that business.

2. Use of Service

EzyAudit AI provides website security scanning, monitoring, and reporting services. The platform checks domains for SSL/TLS configuration, security headers, DNS and email security records, exposed files, known vulnerabilities in detected software, and common misconfigurations. Scans are automated: they send a limited number of requests and connection attempts to the domain you specify. Features, plans and limits may change over time.

3. Domain Authorization

You may only scan and monitor domains that you own or have explicit written permission to test. By adding a domain or starting a scan you confirm that you have that authorisation, and you are solely responsible for obtaining any permission needed from your hosting provider or any other third party. You are solely responsible for any complaint, claim or legal action that arises because a domain was scanned without authorisation. Scanning domains without authorisation is prohibited and may result in immediate suspension or termination of your account.

4. Acceptable Use

You agree not to: use the Service to conduct unauthorised security testing; attempt to circumvent rate limits or access controls; use scan results to facilitate attacks; interfere with or overload the Service; resell or provide the Service to others except as your plan allows; share your credentials; or attempt to extract data beyond your account’s authorised access.

5. Scans Can Affect Your Website

Scans send automated requests and connection attempts to the domain you specify. Although they are designed to be light, scans may increase server load, trigger firewalls or security tools, create log entries or alerts, and in rare cases affect the performance or availability of a website or its hosting. You are responsible for telling your hosting provider where required, and for any impact. We are not responsible for any downtime, blocking, rate-limiting, suspension or charges that you or anyone else experience because of a scan you requested or scheduled.

6. Results Are Informational and Not a Guarantee

Scans, scores, grades, findings, badges, certificates and reports are automated and informational. They reflect only the checks performed at the time of the scan. They are not a guarantee, certification or assurance that a website is secure, free of vulnerabilities or malware, or compliant with any law, regulation or standard (including PCI DSS, GDPR, HIPAA and ISO 27001). A high score does not mean a site cannot be attacked, and a clean result may miss real problems or include false alarms. No automated tool can find every issue. Badges and certificates must not be presented as an independent audit, certification or guarantee of security.

7. AI-Generated Guidance

Summaries and remediation instructions are generated in part by artificial intelligence and may be incomplete, inaccurate or unsuitable for your setup. Before changing any website, server, DNS or email configuration, take a full backup and, if you are unsure, consult a qualified professional. You apply any recommendation entirely at your own risk. We are not liable for any loss, downtime, data loss, email disruption or security issue resulting from changes you make, whether or not they followed our suggestion.

8. Third-Party Data and Services

Vulnerability and threat information is compiled from third-party and public sources and may be incomplete, delayed or wrong. We rely on third-party services such as hosting, payment, email, notification and artificial intelligence providers. We make no warranty about third-party data or services and are not responsible for their errors, outages or actions.

9. Monitoring, Alerts and Notifications

Monitoring runs on a schedule that depends on your plan. Alerts and notifications (by email, in the app or by push notification) are a convenience. They may be delayed, filtered, blocked or not delivered, and they are not a substitute for your own security monitoring. You are responsible for keeping your contact details and notification settings up to date.

10. Your Account

You are responsible for keeping your login credentials secure and for all activity under your account. Tell us promptly if you suspect unauthorised use.

11. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR STATUTORY, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY OR NON-INFRINGEMENT. EzyAudit AI does not warrant that the Service will be uninterrupted or error free, that all vulnerabilities, threats or misconfigurations will be detected, that results will be free of false positives or false negatives, or that acting on any result or recommendation will make a website secure. Scan results are informational only and do not constitute professional security advice.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, EzyAudit AI, its owners, operators, contractors and licensors will not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any loss of profits, revenue, business, goodwill, data or anticipated savings, or for any website downtime, hacking, malware, data breach or other security incident, whether or not it was detected, missed or caused by the Service, arising out of or connected with the Service. This applies whether the claim is in contract, tort (including negligence), strict liability or otherwise, and even if we were told such loss was possible. EzyAudit AI is not an insurer and does not guarantee the security of any website. Our total liability to you for all claims shall not exceed the amount paid by you to us in the twelve months before the claim arose.

13. Liability We Cannot Limit

Nothing in these terms excludes or limits any liability that cannot lawfully be excluded or limited, including liability for fraud or fraudulent misrepresentation, or for death or personal injury caused by negligence, or any statutory consumer rights that cannot be waived. If a limit in these terms is not permitted by the law that applies to you, it applies only to the extent the law allows.

14. Indemnification

To the extent permitted by law, you agree to defend and indemnify EzyAudit AI, its owners, operators and contractors against any claim, loss, liability or expense (including reasonable legal fees) arising out of or connected with: your use of the Service; your breach of these terms or of any law; scanning or monitoring a domain without proper authorisation; or changes you make to any website, server or configuration.

15. Suspension and Termination

We may suspend or end your access at any time, with or without notice, if we reasonably believe you have breached these terms or are putting the Service or other people at risk. You may stop using the Service and close your account at any time. Sections that by their nature should survive termination, including disclaimers, limitations of liability and indemnification, will survive.

16. Changes to the Service

We may change, suspend or discontinue any part of the Service at any time. We do not guarantee that the Service will be available at any particular time and are not liable for outages, maintenance or failures of third-party providers.

17. Intellectual Property

The Service, including its software, design and branding, belongs to us or our licensors. We give you a limited, non-exclusive, non-transferable right to use the Service and the reports it produces for your own legitimate security purposes and, where your plan includes it, for your clients. You keep ownership of your own data.

18. Privacy

Your use is governed by our Privacy Policy, incorporated herein by reference.

19. General

These terms and the Privacy Policy are the entire agreement between you and EzyAudit AI about the Service. If any provision is found unenforceable, it will be limited to the minimum extent necessary and the rest will remain in force. Our failure to enforce a right is not a waiver of it. You may not assign these terms without our consent; we may assign them to a successor. We are not liable for any failure or delay caused by events beyond our reasonable control, including outages of internet, hosting, cloud, email, payment or DNS providers, cyber-attacks, natural disasters, or government action. These terms are governed by the laws of the jurisdiction in which the operator of EzyAudit AI is established, without regard to conflict-of-law rules, and the courts of that jurisdiction have jurisdiction over any dispute, except that mandatory consumer protection laws of your country of residence continue to apply.

20. Changes to Terms

We may modify these terms at any time. The updated terms take effect when posted on this page, and the date above shows when they were last changed. Continued use constitutes acceptance of the new terms.

21. Contact

Questions about these terms? Email support@ezyaudit.ai or use the contact page.

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